Terms and Condition

1. Introduction

Welcome to Diamora Design ("we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of our e-commerce website, including any content, products, and services provided therein. By using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

2. Eligibility

By using our website, you represent and warrant that you are at least 18 years of age or have the legal capacity to enter into binding agreements. If you are under 18, you may use the website only with the involvement of a parent or legal guardian.

3. User Accounts

To access certain features of our website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Orders and Payment

When placing an order through our website, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information. Payments are processed through secure third-party payment gateways, and you agree to comply with their terms and conditions.

5. Pricing and Taxes

Prices for our products are displayed in Canadian Dollars. We will handle all customs taxes and import duties for you, ensuring a hassle-free purchasing experience. You will not be responsible for any additional charges upon delivery.

6. Shipping and Delivery

We will make every effort to deliver your order within a 3-5 business days timeframe. However, delays can occur due to unforeseen circumstances, and we are not liable for any such delays. If you experience any issues with your order's delivery, please contact our customer support team for assistance.

7. Returns and Refunds

We offer a 15-day return policy from the date of delivery. To qualify for a return, the product must be in its original condition, unused, and with all tags and packaging intact. Refunds will be issued to the original payment method. Certain items may be non-returnable, such as custom or personalized products.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Diamora Design or its licensors and is protected by intellectual property laws. You agree not to reproduce, distribute, or create derivative works from any content on our website without our prior written consent.

9. Privacy

Your use of our website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you agree to our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by law, Diamora Design shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or any products purchased through it. This includes, but is not limited to, loss of profits, loss of data, or business interruption.

11. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective upon posting to our website. It is your responsibility to review these Terms periodically to stay informed of any updates.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Alberta, without regard to its conflict of laws principles.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at info@diamoradesign.ca.
By using our website, you agree to these Terms of Service. If you do not agree with any part of these Terms, please refrain from using our website.